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Digital Enrollment Steals the Show During AEP

We’re only a few days removed from the end of this year’s AEP, but we’re already seeing strong trends that we wanted to share with our agents. As we all know, enrolling clients electronically has surged in recent years, offering significant advantages: accuracy, speed, and efficiency.

One of our carriers shared data showing that 90% of enrollments submitted by LeClair agents during AEP were processed through an electronic platform. Agents using our technology suite are consistently more productive than those who don’t. For new agents, the evidence is especially compelling: they write 63% more business than those not utilizing the suite. Even veteran agents benefit from writing 36% more business compared to those who don’t use the platform.

We reached out to one of our brand-new agents, Carli Bothun, for her perspective:
“Using the Medicare Connector tool has made a major impact on my ability to efficiently and accurately assist my clients. I can use the tool to capture all the necessary information and quickly identify the best plan options for my clients. Working with the Connector tool has allowed me to collaborate closely with LeClair, which has been invaluable as I launched my agency the same month AEP started. I can’t express enough appreciation for this tool and how it has helped me set up my agency for success.”

We expect this digital trend to continue and are dedicated to ensuring our LeClair agents have the training needed to excel with these systems. We’ll be restarting our monthly Medicare Connector training sessions in 2025, beginning on January 16th at 11 am CST. This session is a great opportunity for new agents to explore the Connector platform and learn best practices, while seasoned agents can gain insights and ask questions.

Reach out to your Sales Relationship Manager or sales@leclairgroup.com for any questions on Medicare Connector and how to utilize the platform!

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